Saturday, September 24, 2016

Greenies from!

This month sent us Greenies to review.  After that review I have a personal experience to share about's customer service.

Greenies dental treats are "powerfully good" for oral health according to the package, and Toby loved them. 

Four benefits of a daily Greenies treat are:

  • fights tartar buildup and plaque
  • freshens breath
  • maintains healthier teeth and gums
  • naturally helps clean teeth. 

I read the fine print of the ingredients list on the package. Honestly it reads more like a vitamin and mineral supplement to me. That's not a bad thing, I just expected to see mint, chlorophyll,  or some other natural breath freshener. 

I didn't notice Toby's breath changing - it always smells a little fishy to me. And a single package of 12 treats isn't enough to say for sure whether his teeth and gums are healthier. What I can say is that Toby thinks they are delicious, so he verifies the claim that they have "irresistible taste". 

He got a little bossy about getting one in the morning after his breakfast. If you don't already use dental treats to help with plaque and tartar, Greenies from are certainly worth a try!
"Nom nom nom!"

Gotta find every little crumb of my Greenies.

I have personally experienced the excellent customer service from I placed an order for a bag of food and a toy last week using a coupon code they sent in the mail. The credit card they had on file was from an old order, and we've switched numbers. I didn't think about that before placing the order but when I looked at the email receipt, I realized my mistake. Right away I changed my account information and sent customer service an email to explain the situation.

I had a reply in less than two hours:

"Thanks for reaching out to us! Upon digging up [your order] I do see that it was charged to the [wrong card]. Since we are unable to change a payment method once an order has processed, I've cancelled it for you, which you'll be receiving email confirmation of shortly. I've reinstated the order on the [new card], which you'll also be receiving email confirmation of. Your new order will ship out today, and reach your doorstep either tomorrow or Wednesday.
If you need anything else, give us a bark! We're here 24/7 to lend a helping paw. :)"

Amazing - the whole problem taken care of with courtesy, without any additional effort for me, and the order was indeed on the porch the next day. Don't know about you, but that's the best customer service I've gotten in a long time.

So now more than ever, I can highly recommend for readers of Terra Toby! Have your pet products shipped right to your door with free 1-2 day shipping on orders over $49. They carry food, toys, treats, grooming supplies, beds, etc. for all pets, so you are sure to find what you want for your animal friends. Click here to check's site out!

I was sent a free bag of Greenies from for Toby to try in return for an honest review. No other compensation was provided in return for my review. 


  1. We are big fans of Greenies AND here too. Isn't their customer service great?!

  2. has the BEST service. I had an issue last month with an order (not Chewy's fault, but FedEx...they're awful) and let them know about it. Within an hour they'd replied and sent out a new order for the products FedEx had damaged.

    Love your flowers, by the way!

  3. Greenies are the bestest thing humans ever invented... I love them and I always have an eye on my greenie bag, they are MINE :o)


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